A Master's Only Obligation is to Liberate People: Questions and Answers, Part 3 of 4 #22, Dec.2, 1988

For us Quan Yin practitioners, at the moment of initiation, all the bad karma (retribution) created life after life is completely erased. It is because the past bad karma (retribution) is completely erased that we can have Buddha's Light and enlightenment experience, that we can listen to our true Self, that we can hear the inner (Heavenly) Sound, the voiceless Sound, which is a very beautiful, inconceivable inner Music that we have never heard before. After hearing it, our body becomes very relaxed, we feel that our bad karma (retribution) is gone, and we are truly very blissful.